The Blog

Had some negative feedback? Here’s how to respond…

It’s that moment we all hate. Whether you get the call to step into the boss’s office or receive a complaint from a client or customer, it’s painful to hear someone say they thought you did a bad job. But it’s also valuable information. Knowing where you need to improve your performance is vital to [Read more…]

Making Learning Stick: Five Insights from Psychology

If there ever was a time when you could leave learning behind when you walked through the school gates for the last time, it’s long gone. These days most of us find that we’re asked to regularly update our skills and go on training courses. And we’re bombarded by information in every aspect of our [Read more…]

Making Your Mark in Meetings: A Guide for All Personalities

When it comes to meetings, whether online or face-to-face, some of us need advice on how to speak more often – and some of us need advice on when to tone it down a bit. The best meetings have plenty of concise, pithy observations, with everyone contributing and everyone listening. If you have too many [Read more…]

Building Your Professional Brand Online: A Step-by-Step Guide

“Professional online brand: The unique combination of skills, experience, and personality you showcase online. It’s how you present yourself to potential employers, colleagues, and the wider professional community.” In the digital landscape, your online presence is your career billboard. It’s not just for seasoned executives but everyone in the workforce, including those just starting out. [Read more…]

Quiet Confidence: Interview Techniques for the Introverted

When it comes to job interviews, some of us aren’t naturals. If you’re the shy and retiring type, it can feel awkward and out of character to start bragging about your achievements. Perhaps that’s why job interviews are notoriously bad at predicting how people will perform in the company: they’re barely better than tossing a [Read more…]